Contact information

All customer inquiries related to order tracking, product specifications, billing disputes, shipping troubles, return applications and policy consultation shall receive formal written reply via email within 2 full business days from receipt. Phone support is available only during designated business hours; off-hour voice messages will be processed and responded on the next working business day. Customers are recommended to attach relevant order number, purchase receipt and product photos for faster problem resolution when submitting email consultation.

Email Address: support@arthurrusso.shop Telephone Number: +14126003122 Physical Business Address: 949 EAST PASSYUNK AVENUE, PHILA, PA, 19147 Business Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Standard Time (EST); closed on all US federal public holidays and weekends.